Terms of Service

Last updated: June 2026

Agreement

By accessing our website or using Can AI Help, you agree to these terms. If you are using the service on behalf of a company, you confirm you are authorised to bind that company.

The service

Can AI Help provides AI-powered customer support agents that operate across channels such as WhatsApp and web chat. We continuously improve the service and may update features over time.

Your responsibilities

You are responsible for the content and knowledge base you provide to your AI worker, for using the service lawfully, and for obtaining any consents required to process your customers’ data through it.

Acceptable use

You may not use the service to send unlawful, harmful, or abusive content, to infringe others’ rights, or to attempt to disrupt or reverse-engineer the platform.

Availability & liability

We work to keep the service reliable but do not guarantee uninterrupted availability. To the maximum extent permitted by law, Can AI Help is not liable for indirect or consequential damages arising from use of the service.

Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these terms. Provisions that by their nature should survive termination will do so.

Contact

Questions about these terms? Email hello@canaihelp.ai.